Latest newsletter -
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Meet our manager
BETRA's Manager writes:
Hello everyone, my name is Nicola and I am the new Estate Manager here at BETRA, and I am looking forward to meeting you around the estate.
I am very privileged to be able to work with my team here on the estate and nothing is a hassle when a job is raised for my staff to deliver. Their continued work and support goes without saying, and it is only with their support that I will be able to fulfil my role.
I came to BETRA because my passion is about helping and supporting tenants and their families in the best way I can. I have worked in the public sector for many years, including for Barking, Dagenham and Havering councils.
I am always here to help and support you in the best way possible. Feel free to pop into the office to introduce yourself, but otherwise I look forward to seeing you around the estate.
Thank you, Nicola
Hello everyone, my name is Nicola and I am the new Estate Manager here at BETRA, and I am looking forward to meeting you around the estate.
I am very privileged to be able to work with my team here on the estate and nothing is a hassle when a job is raised for my staff to deliver. Their continued work and support goes without saying, and it is only with their support that I will be able to fulfil my role.
I came to BETRA because my passion is about helping and supporting tenants and their families in the best way I can. I have worked in the public sector for many years, including for Barking, Dagenham and Havering councils.
I am always here to help and support you in the best way possible. Feel free to pop into the office to introduce yourself, but otherwise I look forward to seeing you around the estate.
Thank you, Nicola
Jennie with the new Estate Manager, Nicola
Above: Steve and Mark
BETRA Tenant Management Organisation (TMO) was formed in April 2004, part of a government scheme to help give back some power to residents on estates.
We are run by a small, voluntary board consisting of local residents, supported by the estate manager Lloyd Edwards and a small staff team. 
Our aims
We strive to make our community a friendly, welcoming and comfortable place to live. We work to ensure that our estate is maintained and our residents supported to the highest levels possible. And we encourage residents to play an active part in the running of our organisation, the building of our community. Our estate Set in Harold Hill, part of the London Borough of Havering in East London, our estate is made up of 13 Houses, all of which are three stories high: BETRA EventsBETRA Board meeting
See notice boards for details. Our newsletterOur newsletter is published quarterly. If you would like to contribute an article, perhaps on the ways we can improve our community, or if you have any other suggestions for the things we could include, please get in touch with Nicola. All ideas welcome.
See back copies of BETRA News. Home swapDid you know the mutual exchange scheme allows social housing tenants to advertise their property with a view to swapping their home with another social housing tenancy?
If you would like to advertise your flat for a mutual exchange, we can publish your home’s details here and in the newsletter. We will not publish names and addresses, just the key information. If of interest, or you have friends in the area looking to swap, please get in touch. For a more direct approach to swapping homes you can register with www.homeswapper.co.uk 
Caring for our petsHere’s a reminder of the rules governing the keeping of pets on all council estates including BETRA.
“If you live in a flat with direct access to an individual garden you may keep up to two pets such as a dog or cat but you must obtain prior permission from the London Borough of Havering first. Dogs will be required to have an ‘identification’ chip inserted. If you live in a flat or your home is in a building where there is a shared access/shared lobby you are allowed to keep one pet. You still need to obtain permission from Havering first.” Havering Council Please be aware that if you live in a flat you are not allowed to keep reptiles (including lizards or snakes) requiring live food, farm animals (including ferrets, hens and chickens), pigeons or dogs as defined under the Dangerous Dogs Act 1991. You and anyone living with you or your visitors must not allow your pets to frighten anybody or cause a nuisance. This includes: • Letting your dog bark loudly and continuously • Failing to clean up after your pet both inside and outside the property • Failing to keep your pet under control • Not keeping dogs on a lead • You must keep any pet in proper and humane conditions. • You must not leave any dog alone for more than six hours. Please abide by these simple rules, and if you have any questions or concerns for an animal’s welfare here on the estate, please visit the BETRA office for a confidential chat. |
BETRA's bookletsWe have produced new editions of three BETRA publications:
• Residents Handbook - all new residents receive a copy of this booklet. • Guide to out-of-hours emergency procedures and other useful information - all new residents receive a copy of this. • Board Members Handbook - Board members each receive a copy of this. All three booklets are now available on our Publications page. Near & deer
They may have become a rather familiar sight, but it’s worth stopping occasionally to marvel at the fallow deer who roam around the estate.
The BETRA BoardBETRA's current officials:
Jill Horsham - Chair and Treasurer Keith Mercury - Secretary 
Jennie Goddard asks:
Are we litter louts?! We all share responsibility for keeping the neighbourhood as clean as possible, and Havering Council has introduced a new enforcement team to crack down on litter louts. Working alongside the existing enforcement team, the uniformed officers can hand out fixed penalty notices to those found littering, fly- tipping, not clearing up dog mess, even dropping chewing gum and cigarette butts. They can also tackle breaches of PSPOs (Public Space Protection Orders). Havering say that the income from fines will pay for the service and will also contribute towards the wider enforcement team and other educational and environmental projects. In their first week on patrol across the borough, they have already issued over 300 on- the-spot fines for dropped litter and other environmental crime. The enforcement team’s help in keeping our estate clean and tidy is appreciated, but let’s make sure we don’t add to their workload - we’re better than that! 
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